Information About Your Registry
Receiving your gifts.
To receive your gifts you have the following options:
We will inform each of your guests your ideal receiving specifications. Although, we cannot guarantee that all of your guests will follow which receiving method you specify.
Shipping.
We will ship to any address you specify, although your guests will have to pay the shipping and handling prices. The shipping prices we use are based on FedEx Ground services which range from overnight to 7 days. We can ship items faster than FedEx Ground, but the extra cost will have to be paid by the purchaser.
Convenience.
Your registry will be online at TheHappyCook.com/Registry.html. We list the names of all current registries by bride’s last name, followed by groom’s last name.
Your guests may also purchase items over the phone, fax, or e-mail.
Phone:
By contacting us at 434.977.2665, during our regular business hours one of our associates will be here to assist you and your guests on any questions and purchases they may have.
E-mail:
By contacting us at manager@thehappycook.com we can e-mail your registry and specification as well as our website to your guest so they can view which item(s) you have chosen for your registry. They can then e-mail us back with their decision and information and we will update your registry.
Fax:
By contacting us at 434.977.0834 your guests can fax an inquiry to us about your registry, in which we can fax them your entire registry and any specifications. After reviewing your registry and after making their decision they can fax us their purchase order and information.
Tracking.
Every time someone purchases a gift from us off of your registry one of our associates will make sure that the item(s) will be checked off of your registry. Within 24 hours the online registry and/or you will be notified based on how you want to be contacted.
Out of Stock Items.
If there is an item we may not have in stock at the moment we will do our best to receive that item as soon as possible by making a special order to the company. A special order does not cost more or less, it will just help expedite the item to our store faster if we currently do not have those particular items on order.
The majority of our out of stock items are due to the high turnover rate at The Happy Cook and we receive shipments from various companies continuously.
Exchange Policy.
You may exchange any items you receive from The Happy Cook or return the item and we will gladly issue you merchandise credit.
Perks.
One month after your wedding we will credit you house account 10% of the total amount that was purchased from your registry. Meaning the more that your guests shop here the larger amount your store credit will be. i.e: If $1,000 was purchased from your registry a $100 credit will be given to your house account.
File Keeping.
We will keep your registry online and in hard copy form for one year. We do this as a convenience to any guests that may purchase your wedding gifts a little on the belated side. Also, it gives you an opportunity to come back and see what you may still like to purchase on your registry.
If at any time you want to make a change or have a question about your registry don’t hesitate to contact us. We are more than happy to help and we understand this is a very special yet hectic time for a couple.
We hope to hear from you soon!
Best wishes,
The Happy Cook
Our Information
Address:
The Happy Cook
1107 B Emmet Street
Charlottesville, VA 22903
Phone: 434.977.2665
Fax: 434.977.0834
E-mail: manager@thehappycook.com
Website: thehappycook.com
Other: Find us on Facebook. Also, ask to sign up for our bi-weekly newsletters.
Store Hours:
Mon - Fri:
10:00 am - 8:00 pm
Sat:
10:00 am - 7:00 pm
Sun:
11:00 am - 5:00 pm
Taylor Wesa- Manager and Registries
Monique Moshier- Owner